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Please White-list JCAHOfun and GiggleMed to Ensure that You Don’t Miss a Thing

Unsolicited, unwanted advertising e-mail, commonly known as "spam", has become a big problem. It’s reached such proportions that most e-mail services and Internet Service Providers (ISPs) have put blocking and filtering systems to keep these messages out. The systems work… but sometimes they work too well, blocking messages that you have elected to receive from reputable senders.

The format and language in JCAHOfun email sometimes causes it to be filtered out as spam, even though we never send unsolicited email. In most cases the intended recipient of the email is not notified (and neither are we) that the message did not get through.

But there is something you can do to keep JCAHOfun email from falling into the false positive trap. The solution is to "white-list" JCAHOfun before your delivery is interrupted.

Of course, every e-mail system is different. Below are instructions for some of the more popular ones. If yours isn’t here, please contact your ISP’s customer service department for their instructions.

One vital thing you can do that helps no matter what e-mail system you’re using is this: add the address in the "From" line of your most recent JCAHOfun message to your address book.

To find instructions for your e-mail provider or software, use this handy menu click on "Read More"

Yahoo! Mail 

To ensure that your JCAHOfun is delivered to your Yahoo Inbox (not the Bulk Mail folder), you can instruct Yahoo to filter it to your Inbox. Here’s how:

    * Open your Yahoo mailbox.
    * Click Mail Options.
    * Click Filters.
    * Next, click Add Filter.
    * In the top row, labeled From header:, make sure contains is selected in the pull-down menu.
    * Click in the text box next to that pull-down menu, then enter the address in the "From" line of your most recent JCAHOfun email.
    * At the bottom, where it says Move the message to:, select Inbox from the pull-down menu.
    * Click the Add Filter button again.

Thank you for white-listing JCAHOfun.



If you are using Hotmail, you can ensure that your JCAHOfun message is delivered to your Inbox by adding our "From" address to your Safe List. Here’s how:

    * Click the Options tab.
    * Select Safe List. (It’s under the heading Mail Handling.)
    * In the space provided, enter the address in the "From" line of your most recent JCAHOfun email.
    * Click Add.
    * When you see the address you entered in the Safe List box, click OK.

Thank you for white-listing JCAHOfun.



If you’re using AOL, you can ensure that your JCAHOfun message is delivered to your Inbox by setting your Mail Controls. Here’s how:

    * Go to Keyword Mail Controls.
    * Select the screen name we’re sending your JCAHOfun  emails to.
    * Click Customize Mail Controls For This Screen Name.

For AOL version 9.0: You need to add our sending address to your "People I Know" list.

Open your latest JCAHOfun email.
Click the Add Address button (over on the right) to add JCAHOfun to your "People I Know" list.

Alternatively, you can just send an e-mail to JCAHOfun "From" address, and that will add us to your "People I Know" list automatically.

Open your latest JCAHOfun email.
Copy the address in the "From" line.
Click the Reply button (it’s in the top right corner).
A new email window opens with the wrong address in the "Send To" box.

Replace the address in the Send To box with the one you copied out of the From line.

Click Send Now (it’s in the top right corner).
Even if the email you send doesn’t get through to us (for whatever reason), the act of sending it does the job of putting JCAHOfun into your "People I Know" list–and that’s what counts.

For AOL version 7.0:  In the section for "exclusion and inclusion parameters", include both of these domains:


For AOL version 8.0:  Select Allow email from all AOL members, email addresses and domains.

    * Click Next until the Save button shows up at the bottom.
    * Click Save.

Thank you for white-listing JCAHOfun.

Other Email Applications

Many popular e-mail programs, including Outlook, Outlook Express, Eudora, and Netscape Mail, don’t provide a convenient way for you to white-list the folks you want to receive e-mail from. If you’re using this sort of email system and you either aren’t getting your JCAHOfun message or want to make sure you continue to receive your ETR in the future, you can do something about it.

Contact the customer service people or the Postmaster at the company that provides your e-mail or Internet connection (your ISP). Explain to them that JCAHOfun is email that you asked for and value. Ask them if they can white-list the JCAHOfun. They’ll probably ask you for some information about us. Here’s what to tell them:

    * Sending Address: If they ask for our address, give them the address in the "From" line of your most recent JCAHOfun email.
    * Domain: If they need to know the domain we’re mailing from, tell them both of these:    

Add a name to your Safe Senders or Safe Recipients List

You can add either the sender’s email address or their domain name to the Safe Senders List.

On the Tools menu, click Options.
On the Preferences tab, under Email, click Junk Email.
Click the Safe Senders or Safe Recipients tab.
Click Add.
In the Enter an email address or Internet domain name to be added to the list box, enter the name or address you want added, and then click OK.
Repeat steps 4 and 5 for each name or address that you want to add.

If you want your Contacts to be considered safe senders, select the Also trust e-mail from my Contacts check box on the Safe Senders tab. All email addresses in your Contacts folder will then be used by the Junk Email Filter to evaluate messages.

If you want people who are not necessarily in your Contacts but are people you correspond with regularly to be considered safe senders, select the Automatically add people I e-mail to the Safe Senders List check box on the Safe Senders tab. By default, the check box is selected. This check box is introduced with Microsoft Office 2003 Service Pack 1. To get Service Pack 1, go to Downloads on Office Online. Under Office Update, click Check for Updates.

If Automatic Picture Download is turned off, messages from or to email addresses or domain names on the Safe Senders and Safe Recipients Lists will be treated as exceptions and the blocked content will be downloaded.

If you have existing lists of safe names and addresses, you can import the information into Microsoft Office Outlook 2003 by saving the list into a text (.txt) file with one entry per line, and then importing the list.

To quickly add a sender, domain name, or mailing list name to the Safe Senders or Safe Recipients Lists, right-click the message you consider safe, and then on the shortcut menu, point to Junk Email, and then click Add Sender to Safe Senders List, Add Sender’s Domain (@example.com) to Safe Senders List, or Add Recipient to Safe Recipients List.

If you are using a Microsoft Exchange Server email account, names and e-mail addresses in the Global Address List (Global Address List: The address book that contains all user, group, and distribution list email addresses in your organization. The administrator creates and maintains this address book. It may also contain public folder email addresses.) are automatically considered safe.

If you are using an Exchange Server email account and working online, you must be using Microsoft Exchange Server 2003 or later. If you do not know what version of Exchange server your e-mail account is using, contact your Exchange administrator.

Thank you for white-listing JCAHOfun.com and GiggleMed.com.